This Refund Policy explains the terms under which refunds may be issued for subscriptions to TrigrFlow ("Trigr", "we", "our", or "us").
TrigrFlow is a subscription-based SaaS platform. By purchasing a subscription, you agree to this Refund Policy.
All payments are processed by Paddle.com Market Limited ("Paddle"), which acts as Merchant of Record.
You may cancel your subscription at any time through your account dashboard.
We may review exceptional cases at our discretion. If your situation is unusual, please reach out — we're reasonable people.
Email us at trigrflowofficial@gmail.com and include the following:
If approved, refunds are processed via Paddle using the original payment method. Processing time varies by bank — typically 5–10 business days.
We reserve the right to deny refund requests in cases of:
Misuse of our refund policy may result in permanent suspension of your TrigrFlow account.
We may update this Refund Policy from time to time. Continued use of the Service after changes constitutes acceptance of the updated policy.