01

Overview

This Refund Policy explains the terms under which refunds may be issued for subscriptions to TrigrFlow ("Trigr", "we", "our", or "us").

TrigrFlow is a subscription-based SaaS platform. By purchasing a subscription, you agree to this Refund Policy.

All payments are processed by Paddle.com Market Limited ("Paddle"), which acts as Merchant of Record.

02

Subscription Cancellation

You may cancel your subscription at any time through your account dashboard.

  • Cancellation prevents future renewals
  • You will continue to have access to the Service until the end of your current billing period
  • No further charges will be made after cancellation
03

Refund Eligibility

7Days
7-Day Money-Back Window

We offer a full refund for first-time subscription purchases requested within 7 days of the initial purchase date.

To be eligible for a refund:

  • The request must be made within 7 days of the initial purchase
  • The account must not have engaged in abusive, fraudulent, or policy-violating activity

Refunds are not provided for:

  • Subscription renewals
  • Partial billing periods
  • Failure to cancel before renewal

We may review exceptional cases at our discretion. If your situation is unusual, please reach out — we're reasonable people.

04

How to Request a Refund

Email us at trigrflowofficial@gmail.com and include the following:

  1. Your account email address
  2. Transaction ID (available in your Paddle receipt)
  3. Reason for the refund request

If approved, refunds are processed via Paddle using the original payment method. Processing time varies by bank — typically 5–10 business days.

05

Abuse Prevention

We reserve the right to deny refund requests in cases of:

  • Violation of our Terms of Service
  • Abuse of automation features
  • Repeated refund requests across multiple accounts

Misuse of our refund policy may result in permanent suspension of your TrigrFlow account.

06

Contact & Policy Changes

We may update this Refund Policy from time to time. Continued use of the Service after changes constitutes acceptance of the updated policy.

Business
TrigrFlow
Location
Gujranwala, Punjab, Pakistan
Service
SaaS — Multi-Platform Chat Automation